Frequently asked questions
Can't find your question here? Call 845-333-3333 or use live chat — both are staffed 24/7.
All five NYC boroughs, Long Island out through the Hamptons, Westchester and the Hudson Valley, and a corridor reaching toward Albany and Saratoga. See the service-areas hub for town-by-town coverage.
Use the Get a Quote form, call 845-333-3333, or use live chat. We price by date, vehicle class and route rather than publishing a flat rate card, since airport transfers, hourly bookings and multi-stop event days are priced differently.
Yes — NY.Limo and NJ.Limo are sister companies under the same ownership, sharing one current fleet and one 24/7 dispatch operation. NY.Limo focuses on New York bookings; NJ.Limo focuses on New Jersey.
Yes — every vehicle is dispatched with a licensed, insured professional chauffeur.
Yes — tell us which vehicle you'd like when you request a quote and we'll confirm availability for your date.
Let us know if you need a child car seat when you book and we'll confirm availability for your date and vehicle — request this in advance rather than at pickup.
Cancellation terms depend on the vehicle class and how far in advance you booked. We'll confirm the exact policy for your reservation in writing when you book — call 845-333-3333 with questions before you reserve.
Yes — phone and live chat are both staffed 24 hours a day, 7 days a week, 365 days a year.